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Reduce phone cost in Louisville, Kentucky

Problem

A Louisville, Kentucky customer was paying $50-60 per month for a land-line phone. The customer did not use the land-line much, but wanted to keep the number that had been in the family for decades.

Solution

The customer contacted Networkfixes, which explained low cost options. The customer opted for the VoIP (Voice over Internet Protocol) option. Networkfixes researched hardware options and then provided hands-on porting of the existing number to a VoIP service. Once the number was ported into the VoIP service, Networkfixes delivered hands-on assistance in to configure the VoIP account for voice service with the new Grandstream hardware. The customer is now paying about $1.50 per month for phone service instead of $50-60 per month.

Reduce phone cost in Gold Hill, Oregon

Problem

A rural residential customer near Gold Hill, Oregon was paying about $90 per month for a land-line phone. They did not use the land-line a lot, but wanted to keep the number active.

Solution

The customer reached out to Networkfixes, which explained low cost options. The customer opted for the VoIP (Voice over Internet Protocol) option. Networkfixes provided hands-on guidance for porting the existing number to a VoIP service and then provided hands-on assistance in configuring the VoIP account for voice service. The customer is now paying about $1.50 per month for phone service instead of $90 per month.

ClickShare by Barco dropping connection at Seattle Church

Problem

A Seattle Church is using the ClickShare device from Barco as one of many devices to stream Sunday services via Zoom. All audio for the stream was going through the ClickShare device. Many times the ClickShare connection between computer and base unit would drop or degrade. The connection was via wifi between the base unit and the computer-side unit.

Solution

After examination, the base unit that was behind the big TV in the front of the sanctuary was placed on top to eliminate a connection barrier. However, this did not fully resolve the problem. Degradation and connection drops continued. Further examination found a source of RF interference. Once that source was removed the connection is now reliable.

Test and Assess Internet on Remote Land Near Ellensburg

Problem

A couple purchased 40 acres of remote land that looked down on Ellensburg, WA. The couple wanted to know what Internet options would be. Starlink is an option, but expensive and not conveniently portable.

Solution

A visit to the site with various portable Internet devices on AT&T, Verizon, and T-Mobile confirmed there was service for each. Various tests were done to determine best connection and throughput as a preliminary basis for eventual selection of service.