Recent Work || Call for help: (206) 347 7600

Problem:

House in Woodway was using older router that was also supplying WiFi using WEP for security. WEP is now insecure and should be replaced with WPA.

Occupants ordered a TP-Link router to replace the older router to provide WPA.

The new router could not easily be converted into an access point. When used as a router, the computers were not able to connect to the Sonos sound system.

Solution:

Recommendation was to replace the old router (working as an access point) with a real dual-band access point (not router). The dual-band ability would provide more device capacity and allow the computers to connect to the Sonos sound system.

Problem:

Ballard church with two offices and new fiber-internet service needed:
a) Dell desktop computers unpacked and put together and connected into network
b) large Kyocera multi-function printer added into network
c) wifi access points installed in various points in the building
d) oversight of fiber internet installation and direct addition of network switches in conjunction with new ethernet cable pulled throughout building

Solution:

Onsite work included:
a) unpacked and assembled computers
b) added network switches where needed
c) added wifi access points where needed

Problem

Home owner in Renton confused by myriad of setup options in new TP-Link Talon AD7200 Multi-Band WiFi Router and frustrated with inability to access video cameras from remote through router.

Solution

Reconfigured new router to emulate previous router, including port-forwarding and WiFi settings. Investigated lack of video from cameras into DVR and resolved.

Problem

Seattle daughter wanted to give her elderly mother 300 miles away in Oregon an Amazon Echo as Christmas present. Mother does not have a smartphone (or tablet) or an Amazon account. Mother does have Internet and WiFi in her house.

Solution

Echo was purchased by daughter at local store to insure no affiliation with an Amazon account. Echo was then configured to work with daughter’s Amazon account and the mother’s WiFi credentials and mother’s location (for location-based Echo services, such as weather). A special radio station on Pandora was set up on the daughter’s account to stream mother’s favorite music.

Daughter created a simple cheat sheet for the mother.

Once working in the temporary setup, unit was boxed up with cheat sheet and shipped to mother. Mother opened the present, plugged the Echo in, waited for it to connect to the home WiFi, and within two minutes with the cheat sheet was able to use the Amazon Echo.

Very delighted mother!