by Bruce Miller | Sep 2, 2017 | Windows
Problem: Lynnwood customer purchased new Windows 10 Dell laptop. Wanted someone to do the entire setup that included initial configuration of Windows, updates, driver installations, including printer. Solution: Unboxed computer and worked through the first-time...
by Bruce Miller | Mar 1, 2017 | Windows
Problem: Elderly lady in Broadview neighborhood of Seattle was beside herself with frustration getting Windows 10 to work with her printer. Solution: Found several user errors and bad connection to printer. Corrected connection, obtained correct drivers, provided...
by Bruce Miller | Oct 25, 2016 | Windows
Problem: User forgot password to Windows 10 laptop. Solution: Because user had no data on drive to save, restored operating system without external media and reset administrative password.
by Bruce Miller | Oct 25, 2016 | Windows
Problem: Windows 10 on Lenovo desktop would not start.Consistently produced error message before system would load. Solution: Exchanged parts to determine that error message saying SATA cable was bad was wrong. Problem was defective hard drive. Removed the hard drive,...
by Bruce Miller | Aug 29, 2016 | Windows
Problem: North Seattle customer had misplaced and forgot the password for the administrator account in Windows 7, making some functions and updates unavailable. Solution: Did a site visit and ran special non-Windows program and regained access to the administrator...
by Bruce Miller | Aug 24, 2016 | Windows
Problem: Customer’s Windows 7 laptop computer did Windows update and upon reboot went into the Blue Screen of Death. Solution: PSCH removed the hard drive to a) copy all data and then b) clone the drive. The cloned drive was then put into the machine and through...
