Recent Work || Call for help: (206) 347 7600
Inaccessible Night Owl Camera Surveillance System
Problem
Buckley resident was unable to connect to his Night Owl camera surveillance system from his iPhone.
Solution
Reviewed the system’s network addresses. Reviewed and modified the Night Owl app on the iPhone to match network settings.
Implement CenturyLink Static IP Block in Residence
Problem
Seattle resident wanted to implement static IP numbers from CenturyLink to segment computers and devices in the house into several different LANs (Local Area Networks), with each LAN having its own unique WAN (Wide Area Network) static IP number.
Solution
Resident could not get static IP numbers to work in the CenturyLink modem. Substantial research and testing suggested the problem was a programming problem in the CenturyLink system. After nearly 40 phone calls to CenturyLink support and 27 hours of time, the final three hours on the phone with CenturyLink support confirmed the problem was a programming error in CenturyLink’s system. The problem was an inappropriately programmed VLAN (Virtual Local Area Network) setting in the CenturyLink system. The VLAN was reprogrammed by a CenturyLink engineer allowing the static IP numbers to begin to work. After that, separate routers for each of static IP numbers were configured and relevant devices connected to each router.
Diagnose Computer Connection Failures to Network Printer
Problem
Seattle business with several computers on a (LAN) Local Area Network would not connect to the primary shared network printer.
Solution
Examination revealed an old switch in the network closet with no documentation. Step 1: Replaced old switch with smaller, unmanaged switch. Step 2: Determine LAN IP # of the primary share network printer. Step 3: Configure computers to update printer drivers to correct printer network address.
Make Honeywell T9 Wifi Thermostat in Buckley, WA Remotely Accessible
Problem
Customer could not configure Comcast wifi and his Honeywell T9 wifi thermostat so he could have remote access to the thermostat on his iPhone.
Solution
Major problem was nearly no documentation from Honeywell on setup specifics. Problem was within the Comcast configuration. Reconfigured the Comcast network so all the relevant components would connect with each other. Once done, thermostat could be added to the Honeywell app on the iPhone and remote access established.
Move WordPress Site To New Host For Denver Company
Problem
A Denver company needed it’s WordPress site moved from one hosting company to another. The commercial backup and migrate plugin (Backup Buddy) was not working. Nor did another plugin.
Solution
To accomplish the move, the database was exported from the old host and imported into the new host. Then, the many-thousand WordPress files were downloaded from the old host and uploaded to the new host. Configuration files were adjusted. Registrar DNS records were changed. Site became live on the new site.