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Set up Dreamcatcher Satellite Receiver
Problem
A North Seattle customer wanted to set up a Dreamcatcher satellite receiver and make the data available to devices on his home network.
Solution
After locating satellite position in the sky and determining there were no obstructions, installed the operating system on a micro SD card. Then connected antenna for a fast test to insure reception before antenna installation. Once test proved that signal could be received, mounted the LNB (antenna), ran cable into the house. and connected the Dreamcatcher to the home network.
Set up WiFi for IOT in North Seattle
Problem
Customer had many (12+) IOT (Internet of Things) devices, such as Amazon Echos, Amazon Echo Shows, Google Smart Hub, voice controlled smart switches. Customer wanted all the devices to be isolated from the home LAN (local area network) to prevent possible intrusion into computers.
Solution
Selected appropriate dual-band router with multiple SSID capability and the ability for isolate IOT devices from the home LAN. Once router installed, then changed all IOT devices to the SSID used only for IOT devices.
Computer and Network Upgrades in Roseburg, OR
Problem
Woman in her 80’s in Roseburg, Oregon was frustrated with the extremely slow desktop computer and slow internet. She wanted a laptop for portability.
Solution
Searched for, selected, configured, and installed:
a) new Windows 10 laptop computer
b) new desktop (tower) computer
c) new gigabit dual-band router.
Additionally, both computers were configured with programs to allow faster remote, login support.
Implement Low Cost Phone Service for Startup Consulting Business
Problem
A new consulting business wanted a) a unique, business-looking phone number, b) a menu that greets callers, and c) low cost phone service that could be expanded as needed.
Solution
The consulting business purchased a 00-ending phone number from hotphonenumbers.us.
The phone number was then activated in a VOIP service that charges $0.85/month for the number and 1-cent or less for talk time. The cost also includes a menu system for ringing the staff, hearing recorded information, or leaving a message.
Provide Network Upgrade Strategy for Talent Agency on Queen Anne
Problem
Queen Anne talent agency was suffering from slow upload speeds from Comcast. The agency had 25/5 (down/up) speed. Not great at all. The agency thought an upgrade to a faster package of 300/25 would be a good deal (with a three contract!). No so.
Solution
The agency is increasingly dependent on internet to conduct business. The agency must upload audio and video files on deadlines. Currently, the agency has no backup internet in case Comcast goes down.
An analysis showed several things.
An increase to 300Mbps download would be 12 times the current speed. The upload speed only increases by a factor of 5.
The increase to 300Mbps would be a waste of money unless the agency wants to upgrade its LAN (local area network). Some items in the LAN are still running on 10/100Mbps gear. This means the maximum speed for the devices is 100Mbps.
What the agency really needs is a) increased upload speed and b) backup internet.
By reducing the Comcast bill to a minimum charge (for internet plus phone service) and adding CenturyLink business class fiber the agency would be paying about the same as the Comcast-only package of 300/25. So, by reducing the Comcast package to as little as possible, the agency would gain faster upload speed (using CenturyLink as primary internet) and gain a backup internet connection (using Comcast).