Recent Work || Call for help: (206) 347 7600

Problem

Customer on Queen Anne has smart DVD player with Internet apps such as Netflix and Youtube. Unfortunately, DVD player does not have WiFi built in, instead requiring an ethernet cable connection.

Customer’s only access to Internet is WiFi in apartment building, hence no way to connect DVD player to Internet.

Solution

Building has 5 Ghz WiFi, so a WiFi bridge was set up in the apartment. Then, ethernet cable connected the WiFi bridge to the DVD player. Use of WiFi repeater with ethernet port was specifically avoided to reduce WiFi congestion.

Customer can now watch Youtube videos on her TV via the Youtube app in her smart DVD player.

Problem

Large house in Kirkland had poor WiFi performance.

Solution

Site survey revealed:
* three distinct WiFi networks
* multiple access points
* misplaced Airport Express units
* under-utilized existing ethernet connections for wireless support.

Removed one of the WiFi networks and rearranged remaining devices.

Problem

Windows 10 computer in Shoreline would not connect via WiFi to any WiFi access point, giving this recurring error:

Wi-Fi doesn’t have a valid IP configuration.
(Saw this just a few days ago with another customer!)

Solution

In-depth tests revealed the problem was within Windows 10 operating system. Through resets and updates was able to get the computer to work as it should with both cable and WiFi connections.

Problem

Windows 10 computer in Northgate area would not connect via WiFi to any WiFi access point, giving this recurring error:

Wi-Fi doesn’t have a valid IP configuration.

Additionally, cable connection would not provide a connection.

Solution

In-depth testing with various WiFi adapters and other routers pointed to a problem deep within the Windows 10 operating system. Through a series work arounds to gain Internet access on cable, updates and other changes where made. At the end of the process cable and WiFi connections were working as they should be.