by Bruce Miller | Oct 25, 2016 | Wifi & Networking
Problem: WiFi in house had same SSID as another WiFi source in the neighborhood and was not secure. Solution: Changed SSID. Added password protection. Connected devices to the new SSID.
by Bruce Miller | Oct 25, 2016 | Windows
Problem: User forgot password to Windows 10 laptop. Solution: Because user had no data on drive to save, restored operating system without external media and reset administrative password.
by Bruce Miller | Oct 25, 2016 | Windows
Problem: Windows 10 on Lenovo desktop would not start.Consistently produced error message before system would load. Solution: Exchanged parts to determine that error message saying SATA cable was bad was wrong. Problem was defective hard drive. Removed the hard drive,...
by Bruce Miller | Sep 15, 2016 | Wifi & Networking
Problem: Small construction office in town of Snohomish was having problems with computers connecting to the network printer and with other computers seeing each other for file sharing. Solution: Isolated the underlying problem to an unnecessary, interfering router,...
by Bruce Miller | Sep 15, 2016 | Wifi & Networking
Problem: On Queen Anne, printer was not printing on pages being ejected from printer. Customer was convinced the wifi-connected printer was having a wifi-related problem. Solution: Through various testing, determined that wifi was not the problem. Rather, an internal...
