by Bruce Miller | Mar 10, 2023 | Uncategorized
Problem Customer needed wired ethernet connection to devices. Pulling and adding ethernet cable was not possible because of physical structure and constraints. Solution At the end location where the wired connections were needed there was an existing end of a...
by Bruce Miller | Feb 25, 2023 | Uncategorized
Problem The laptop owned and used by a San Franciso musician became infected with malware or a virus that prevented use of the computer. Solution Fortunately a backup of data had recently been done. Rather than attempt to clean the computer of malware, the safest and...
by Bruce Miller | Feb 24, 2023 | Uncategorized
Problem A Seattle church in the Ballard neighborhood was using computers running the Windows 8 operating system. The operating system needed to be upgraded for many reasons, aside from simply being out-of-date. The Dell computers were running on an Intel i3 processor...
by Bruce Miller | Nov 24, 2022 | Uncategorized
Problem A Seattle church in the Ballard neighborhood was providing Internet access to various groups. Unfortunately, illegal activity was being conducted on the provided Internet and the ISP (Internet Service Provider) was threatening to permanently terminate Internet...
by Bruce Miller | Jun 30, 2022 | Uncategorized
Problem Graham, Washington customer had large house and large, detached garage that was too far from Comcast Xfinity modem for WiFi to work. Customer had tried an off-brand mesh wifi system. However, the off-brand mesh system was not performing. Solution Did a site...
by Bruce Miller | Jun 30, 2022 | Uncategorized
Problem Comcast TV customer with condo in Puerto Vallarta, Mexico wanted to stream all available Comcast TV channels while in Puerto Vallarta. The Xfinity streaming service only allows certain channels, not all channels. Channels specifically excluded are the local TV...
