Seattle resident wanted to watch the Grand Final of the Eurovision Song Contest live on May 13, 2017. Stream, however, was blocked in US. Customer had signed up for VPN (Virtual Private Network) service, but came up short on knowing how to use the VPN.


Customer’s ASUS rt-n66u router was configured with the VPN credentials. All computers were able to plug into the router (or use the wifi signal), which allowed connection to the live stream using the semi-finals as the test before the grand final.