by Bruce Miller | Jun 23, 2017 | Wifi & Networking
Problem: Seattle resident on Alki Ave SW was having problems getting Netgear R6220 router to work with Comcast. This in turn prevented computers, smart phones, and Roku from connecting to Internet. Solution: Connected to the Netgear R6220 router, installed updated...
by Bruce Miller | Jun 20, 2017 | Uncategorized
Problem: Mill Creek resident wanted to put Cisco WRP500 WiFi Router into service. Solution: Configured and added the Cisco WRP500 WiFi Router as a second router (per customer request) to the Frontier Internet router, which served as the main...
by Bruce Miller | Jun 20, 2017 | Uncategorized
Problem: Everett home owner wanted better WiFi security from his Frontier DSL modem, which also worked as a WiFi router. The original equipment only supported WEB encryption. Solution: Home owner’s replacement DSL modem had been in a box for two years. Upon...
by Bruce Miller | Jun 14, 2017 | Uncategorized
Problem: Queen Anne resident could not get new Netgear router to work with Comcast modem. Solution: After a variety of tests to isolate the problem, it was determined the Netgear router simply didn’t play nice with the Comcast modem or was defective. A different...
by Bruce Miller | Jun 10, 2017 | Wifi & Networking
Problem: Lynnwood resident was frustrated with computer, printer, and WiFi problems. Solution: Worked through each problem one at a time to reconfigure and then provide educational guidance to the user. Verified along the way that the user was using 5Ghz WiFi band...
