by Bruce Miller | Jan 30, 2020 | Uncategorized
Problem Customer had many (12+) IOT (Internet of Things) devices, such as Amazon Echos, Amazon Echo Shows, Google Smart Hub, voice controlled smart switches. Customer wanted all the devices to be isolated from the home LAN (local area network) to prevent possible...
by Bruce Miller | Jan 4, 2020 | Upgrades
Problem Woman in her 80’s in Roseburg, Oregon was frustrated with the extremely slow desktop computer and slow internet. She wanted a laptop for portability. Solution Searched for, selected, configured, and installed: a) new Windows 10 laptop computer b) new...
by Bruce Miller | Dec 17, 2019 | VoIP
Problem A new consulting business wanted a) a unique, business-looking phone number, b) a menu that greets callers, and c) low cost phone service that could be expanded as needed. Solution The consulting business purchased a 00-ending phone number from...
by Bruce Miller | Dec 17, 2019 | Wifi & Networking
Problem Queen Anne talent agency was suffering from slow upload speeds from Comcast. The agency had 25/5 (down/up) speed. Not great at all. The agency thought an upgrade to a faster package of 300/25 would be a good deal (with a three contract!). No so. Solution The...
by Bruce Miller | Dec 17, 2019 | Wifi & Networking
Problem Comcast customer was paying for about 400 megs down for speed. Speedtest results showed only about 234 megs down. Wi-fi in the three-level house was not as good as it could be. Solution By isolating different segments of the network in the house and swapping...
