by Bruce Miller | Jun 20, 2017 | Uncategorized
Problem: Mill Creek resident wanted to put Cisco WRP500 WiFi Router into service. Solution: Configured and added the Cisco WRP500 WiFi Router as a second router (per customer request) to the Frontier Internet router, which served as the main...
by Bruce Miller | Jun 20, 2017 | Uncategorized
Problem: Everett home owner wanted better WiFi security from his Frontier DSL modem, which also worked as a WiFi router. The original equipment only supported WEB encryption. Solution: Home owner’s replacement DSL modem had been in a box for two years. Upon...
by Bruce Miller | Jun 14, 2017 | Uncategorized
Problem: Queen Anne resident could not get new Netgear router to work with Comcast modem. Solution: After a variety of tests to isolate the problem, it was determined the Netgear router simply didn’t play nice with the Comcast modem or was defective. A different...
by Bruce Miller | Apr 17, 2017 | Uncategorized
Problem: In Broadview neighborhood of Seattle, home owner wanted to remodel kitchen and add ethernet for wall-mounted TV. Solution: While walls torn down and studs exposed, suggested ethernet cable be pulled into two locations: a) two ethernet cables and a TV coax...
by Bruce Miller | Sep 8, 2016 | Uncategorized
Problem: House on Mercer Island had been using three different methods to extend WiFi into a room. None were working. Home owner was confused by the conglomeration. Solution: Reconfigured the extender. Removed the unused wireless options. Made passwords and SSIDs...
by Bruce Miller | Feb 3, 2016 | Uncategorized
Customer upgraded to Windows 10, only to discover the Start button in lower left did not work. Icons on the desktop launched programs, but none of the programs provided the access necessary to fix the problem. Customer had many family photos on the computer, so...
