by Bruce Miller | Jul 9, 2023 | Uncategorized
Problem Customer had paid for a virtual conference that included free access to the conference videos. However, the conference organizers were using a platform not conducive for download. And, the organizers had a hard time getting the videos, taking about 9 months to...
by Bruce Miller | Jul 6, 2023 | Uncategorized
Problem Attorney creating an employee handbook for an organization wanted a review of and input on portions of the handbook relating to employee use of a) technical facilities, b) social media, and c) email. Solution Provided written comments followed by phone...
by Bruce Miller | Jul 3, 2023 | Uncategorized
Problem An organization keeping track of payments to authors requires quarterly database restoration tests. The restoration tests are done on a server separate from the live, production server for various reasons, including security, backup, redundancy. The existing...
by Bruce Miller | Mar 10, 2023 | Uncategorized
Problem Customer needed wired ethernet connection to devices. Pulling and adding ethernet cable was not possible because of physical structure and constraints. Solution At the end location where the wired connections were needed there was an existing end of a...
by Bruce Miller | Feb 25, 2023 | Uncategorized
Problem The laptop owned and used by a San Franciso musician became infected with malware or a virus that prevented use of the computer. Solution Fortunately a backup of data had recently been done. Rather than attempt to clean the computer of malware, the safest and...
